Privacy Policy

At Viorla, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website: https://viorla.com.

1. Information We Collect

When you visit our website or make a purchase, we collect the following types of information:

Personal Information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via our payment processors)

Device Information:

  • Web browser

  • IP address

  • Time zone

  • Cookies and analytics data about how you interact with our store

Order Information:

  • Products viewed or purchased

  • Cart activity

  • Purchase history

2. How We Use Your Information

We use your information to:

  • Fulfill your orders and process payments

  • Communicate with you regarding your orders or inquiries

  • Screen for potential fraud or suspicious activity

  • Improve and optimize our website experience

  • Send updates, marketing communications (if you opt-in), and promotions

3. Sharing Your Information

We only share your personal information with trusted third parties, including:

  • Shopify, our e-commerce platform provider

  • Payment processors (e.g., Visa, Mastercard, American Express, Apple Pay, PayPal)

  • Analytics tools (e.g., Google Analytics) to understand site usage

  • Shipping providers to deliver your order

We do not sell or rent your personal data to third parties.

4. Behavioral Advertising

We may use your browsing behavior to serve you targeted ads through platforms like Facebook, Instagram, and Google. You can opt out of targeted advertising using the links below:

5. Your Rights

If you are a resident of the European Economic Area (EEA) or California, you have the right to:

  • Access, correct, or delete your personal information

  • Object to processing

  • Request data portability

To exercise your rights, please contact us at contact@viorla.com.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless required by law.

7. Security

We take your privacy seriously and implement security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Cookies

We use cookies to improve your browsing experience. You can control or disable cookies through your browser settings.

9. Minors

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Any updates will be posted here with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: contact@viorla.com
🌐 Website: https://viorla.com